I may be wrong but my understanding is that as of this afternoon LJ had declined to respond to such requests and have apparently informed deleted users that they have no right of appeal. Nor has there been notice served during which time potentially offensive material could be removed. As you say, communication would be more effective.

You said that LJ is entitled to change its TOS at any time, but this is not what they have done in this case. The TOS as published appear unchanged BUT the abuse team have been given instructions which explicitly contradict the TOS. Surely this is legally dubious ground for 6A? At the very least it is evidence that this action has been rushed and not thoroughly planned first, ie a panic reaction.